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Welcome to the Cash Money Help Center

We’re here to help you with line of credit and payday loan questions. From loan applications and loan protection to how loans work and repayment, we have answers to help along your loan journey.

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Popular Topics

Payday Loans
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Line of Credit Loans
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Cashless Stores
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Auto Equity Loans
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General Questions
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Popular Questions

How does an online payday loan work?

It's actually quite simple and takes just minutes to complete! Using our online application, just follow these simple steps:

  • 1. Create a Cash Money account with your contact, employment and bank account information.
  • 2. Submit your application and get an instant lending decision.
  • 3. If approved, select the amount of money you'd like to borrow.
  • 4. Review and electronically sign your loan documents online.
  • 5. Choose to get your funds via Interac e-Transfer® in as llittle as 15 minutes, or we can direct deposit your money to your bank account (bank times vary).
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What if I need more money?

A line of credit loan gives you the freedom to access money whenever you need it. If you're approved for $300 but only need $100 right now, you can borrow what you need and pay interest only on that amount. Then, if you need more money in the future, you can take additional cash advances to access the amount you need – up to your maximum credit limit.

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What is loan protection?

Cash Money offers a loan protection plan that provides insurance on your line of credit. Loan protection covers your loan in the event that you are unable to meet your financial obligations due to unexpected events such as loss of life, critical illness, injury or unemployment.

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  • Loan availability and loan amounts vary by location. Cash-based services such as money orders, money transfers, the ability to pick up cash or make a payment with cash at the branch vary by location. Visit the store finder page at www.cashmoney.ca/find-a-store for each branch’s list of services.
    Lending decisions and funding times are subject to system limitations.
    15-minute funding available only when using Interac e-Transfer® (up to $10,000). Payments and funding via Interac e-Transfer are subject to bank processing times, bank participation, and system limitations, including daily send limits. Interac e-Transfer is a registered trade-mark, and the Interac logo is a trade-mark of Interac Corp. Used under licence.
    Lines of Credit: Loan maximum of $10,000, based on a completed application, net pay, and other qualification requirements, as well as customer verification, including a credit check. Payments are due on scheduled income deposits. Cash Money offers personal loans and is not a credit repair service. APR/Annual Interest Rate 46.93%. BC Licence #83707.
    Auto Equity Loan: Loan maximum of $10,000. APR 34.99% - 46.93%, based on a completed application, net pay, and other qualification requirements, as well as customer verification, including a credit check. Security search and lien fee is $50. Payments are due on scheduled income deposits. Cash Money offers personal loans and is not a credit repair service.
    †Cash Money reports Auto Equity Loan payment history to Equifax® Canada credit bureau so it can help build your credit if used responsibly. Building credit is accomplished by paying all your bills on time every month. Late payments, missed payments, or other defaults on your account may be reflected in your credit report and may impact your ability to build credit.
    ‡Loan Protection: Must be 18 years of age or older and under 70 years of age to be eligible. The optional Loan Protection Plan is a Credit Group Insurance Plan Underwritten by Canadian Premier Life Insurance Company and Canadian Premier General Insurance Company.
    Payday Loans are high-cost loans. Loan amounts are subject to net pay and other qualification requirements. Promotional rates not available in Alberta, Manitoba, or New Brunswick.
    British Columbia Residents: The maximum charges permitted in British Columbia for a Payday Loan is 15% of the principal. We charge $15 per $100 borrowed. On a $300 loan for 14 days, the total cost of borrowing is $45, with a total payback amount of $345 and an APR of 391.07%. BC License #50066.
    Manitoba Residents: The maximum allowable charge for a payday loan is 17% of the principal amount of the loan. We charge $17 per each $100 loaned. Sample loan on a $300 loan for 12 days, the cost of borrowing is $51, the total that must be repaid is $351, and the APR is 517.08%. To learn more about your rights as a payday loan borrower, contact the Consumer Protection Office at 1-204-945-3800, 1-800-782-0067 or visit https://www.gov.mb.ca/cp/cpo/.
    Newfoundland Residents: The maximum allowable cost of borrowing under payday loan agreements in Newfoundland and Labrador is $14 per $100 borrowed. We charge $14 per each $100 borrowed. On a $300 loan for 14 days, the total cost of borrowing is $42, with a total payback amount of $342 and an APR of 365.00%. License #21-23-CA291-1.
    Nova Scotia Residents: The cost of borrowing is $15.00 per $100 on a $300 loan for 14 days (391.07% APR).
    Ontario Residents: The maximum allowable cost of borrowing per $100 borrowed in Ontario is $15. We charge $15 per $100 borrowed. On a $500 loan for 14 days, the cost of borrowing is $75, with a total repayment amount of $575 and an APR of 391.07%.
    Saskatchewan Residents: The maximum allowable cost of borrowing under payday loan agreements in Saskatchewan is $17 per $100 borrowed. We charge $17 per each $100 borrowed. On a $300 loan for 14 days, the total cost of borrowing is $51, with a total payback amount of $351 and an APR of 443.21%.
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