Accessibility Statement

Our commitment and approach to maintaining an accessible website

Effective Date: January 29, 2020

Cash Money, its subsidiaries and operating entities (collectively, “Cash Money,” “we,” or “our”) seeks to understand and respect the unique needs and perspectives of all consumers in the communities in which it offers its products and services. We value every visitor to our website and are committed to being a leader in expanding access to everyone, including individuals with disabilities; accordingly, it’s our commitment to ensure that our website is accessible to everyone.

Providing accessible web content can also benefit people who do not have disabilities but who may be experiencing situational obstacles such as accessing our website from devices with small screens or in low bandwidth situations, or language or literacy levels. In these situations, and others, accessibility solutions can facilitate improved access.

To assist in meeting the accessibility principles of the Web Content Accessibility Guidelines (“WCAG”): perceivable, operable, understandable and robust, we have implemented several initiatives including, by way of example:

  • Distributing this Accessibility Statement and providing training to content providers, website content and technical support personnel for https://www.cashmoney.ca;
  • Linking to this Accessibility Statement from https://www.cashmoney.ca, soliciting and providing a method to submit feedback, and providing a method to contact Cash Money;
  • Prioritizing accessibility fixes through development releases to ensure they are remediated with the same level of priority as any other equivalent loss of function for individuals without disabilities.

We will continue to invest time and resources to make improvements to https://www.cashmoney.ca.

How to send feedback

We welcome all suggestions on improving the accessibility of our website. Please kindly let us know in the event you experience any accessibility issues while you are visiting our website.

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    • Loan availability and loan amounts vary by location. Cash-based services such as money orders, money transfers, the ability to pick up cash or make a payment with cash at the branch vary by location. Visit the store finder page at www.cashmoney.ca/find-a-store for each branch’s list of services.
    Lending decisions and funding times are subject to system limitations.
    15-minute funding available only when using Interac e-Transfer® (up to $10,000). Payments and funding via Interac e-Transfer are subject to bank processing times, bank participation, and system limitations, including daily send limits. Interac e-Transfer is a registered trade-mark, and the Interac logo is a trade-mark of Interac Corp. Used under licence.
    Lines of Credit: Loan maximum of $10,000, based on a completed application, net pay, and other qualification requirements, as well as customer verification, including a credit check. Payments are due on scheduled income deposits. Cash Money offers personal loans and is not a credit repair service. APR/Annual Interest Rate 46.93%. BC Licence #83707.
    Auto Equity Loan: Loan maximum of $10,000. APR 34.99% - 46.93%, based on a completed application, net pay, and other qualification requirements, as well as customer verification, including a credit check. Security search and lien fee is $50. Payments are due on scheduled income deposits. Cash Money offers personal loans and is not a credit repair service.
    †Cash Money reports Auto Equity Loan payment history to Equifax® Canada credit bureau so it can help build your credit if used responsibly. Building credit is accomplished by paying all your bills on time every month. Late payments, missed payments, or other defaults on your account may be reflected in your credit report and may impact your ability to build credit.
    ‡Loan Protection: Must be 18 years of age or older and under 70 years of age to be eligible. The optional Loan Protection Plan is a Credit Group Insurance Plan Underwritten by Canadian Premier Life Insurance Company and Canadian Premier General Insurance Company.
    Payday Loans are high-cost loans. Loan amounts are subject to net pay and other qualification requirements. Promotional rates not available in Alberta, Manitoba, or New Brunswick.
    British Columbia Residents: The maximum charges permitted in British Columbia for a Payday Loan is 15% of the principal. We charge $15 per $100 borrowed. On a $300 loan for 14 days, the total cost of borrowing is $45, with a total payback amount of $345 and an APR of 391.07%. BC License #50066.
    Manitoba Residents: The maximum allowable charge for a payday loan is 17% of the principal amount of the loan. We charge $17 per each $100 loaned. Sample loan on a $300 loan for 12 days, the cost of borrowing is $51, the total that must be repaid is $351, and the APR is 517.08%. To learn more about your rights as a payday loan borrower, contact the Consumer Protection Office at 1-204-945-3800, 1-800-782-0067 or visit https://www.gov.mb.ca/cp/cpo/.
    Newfoundland Residents: The maximum allowable cost of borrowing under payday loan agreements in Newfoundland and Labrador is $14 per $100 borrowed. We charge $14 per each $100 borrowed. On a $300 loan for 14 days, the total cost of borrowing is $42, with a total payback amount of $342 and an APR of 365.00%. License #21-23-CA291-1.
    Nova Scotia Residents: The cost of borrowing is $15.00 per $100 on a $300 loan for 14 days (391.07% APR).
    Ontario Residents: The maximum allowable cost of borrowing per $100 borrowed in Ontario is $15. We charge $15 per $100 borrowed. On a $500 loan for 14 days, the cost of borrowing is $75, with a total repayment amount of $575 and an APR of 391.07%.
    Saskatchewan Residents: The maximum allowable cost of borrowing under payday loan agreements in Saskatchewan is $17 per $100 borrowed. We charge $17 per each $100 borrowed. On a $300 loan for 14 days, the total cost of borrowing is $51, with a total payback amount of $351 and an APR of 443.21%.
    Western Union® and the Western Union® logo are registered trademarks of Western Union® Holdings, Inc.
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