Communications Preferences

Cash Money provides valuable services via SMS text messaging, email, telephone, and automated voice messages. These services may include account notifications, promotions, discounts/coupons, and valuable financial resources. While we present these services on a limited basis, if at any time you wish to unsubscribe from all or a single type of communication, you may do so by following the instructions below. Some of these services may not be available to you, depending on where you live and the types of products you receive from us

Existing Customers

If you're an existing Customer, you have the ability to choose the type of communication you'd like to receive for important notices. Log in to your account to view your communication preference center and select how you'd like to receive account updates, application notifications, and more.

To change your communication preference at any time in your online preference center, select the box next to the communication you prefer. Your preferences will be saved and referenced any time we communicate with you.

Unsubscribe Options

If you wish to unsubscribe from promotional communications or change your communication preference for account notifications, please contact Customer Service via email at CustomerService@CashMoney.ca or by calling us at (877) 526-6639.

Alternatively, all communications we send offer ways to opt out directly. Follow the instructions below to opt out of each communication separately.

SMS Opt-Out

You may opt-out and remove your phone number from additional messages by sending "STOP" or "ARRET" to the SMS text message you have received. You will receive a STOP confirmation reply as a requirement of the Mobile Marketing Association.

Email Opt-Out

If you wish to unsubscribe from future promotional emails, please contact Customer Service via email at CustomerService@CashMoney.ca or by calling (877) 526-6639. In addition, all of our promotional messages include an easy link to unsubscribe from future messages and manage your email subscription options

SMS / Text Message Terms and Conditions

By providing Cash Money with your mobile telephone number(s) and consent, you authorize that we may deliver text messages* to your mobile telephone number(s). Your cellular provider's message and data rates may apply to our SMS messages.

*May be limited to existing product/service information for some Customers

SMS Help or Support

For help or additional information regarding our texting services email us at CustomerService@CashMoney.ca, call us at (877) 526-6639, or reply "HELP" or "AIDE" to the message you receive at any time from your mobile device.

Marketing Email Terms and Conditions

By providing Cash Money with your email address(es) and consenting to our communications policy, you consent that we may send email messages* to your email address(es). Please add Email@Email-CashMoney.ca and CustomerService@CashMoney.ca to your safe sender list or email address book. Email services are provided on an "as is" basis. You may unsubscribe from promotional messages at any time.

*May be limited to existing product/service information for some Customers. For Manitoba borrowers, emails limited to information/activities regarding your loan agreement.

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    • Loan availability and loan amounts vary by location. Cash-based services such as money orders, money transfers, the ability to pick up cash or make a payment with cash at the branch vary by location. Visit the store finder page at www.cashmoney.ca/find-a-store for each branch’s list of services.
    Lending decisions and funding times are subject to system limitations.
    15-minute funding available only when using Interac e-Transfer® (up to $10,000). Payments and funding via Interac e-Transfer are subject to bank processing times, bank participation, and system limitations, including daily send limits. Interac e-Transfer is a registered trade-mark, and the Interac logo is a trade-mark of Interac Corp. Used under licence.
    Lines of Credit: Loan maximum of $10,000, based on a completed application, net pay, and other qualification requirements, as well as customer verification, including a credit check. Payments are due on scheduled income deposits. Cash Money offers personal loans and is not a credit repair service. APR/Annual Interest Rate 46.93%. BC Licence #83707.
    Auto Equity Loan: Loan maximum of $10,000. APR 34.99% - 46.93%, based on a completed application, net pay, and other qualification requirements, as well as customer verification, including a credit check. Security search and lien fee is $50. Payments are due on scheduled income deposits. Cash Money offers personal loans and is not a credit repair service.
    †Cash Money reports Auto Equity Loan payment history to Equifax® Canada credit bureau so it can help build your credit if used responsibly. Building credit is accomplished by paying all your bills on time every month. Late payments, missed payments, or other defaults on your account may be reflected in your credit report and may impact your ability to build credit.
    ‡Loan Protection: Must be 18 years of age or older and under 70 years of age to be eligible. The optional Loan Protection Plan is a Credit Group Insurance Plan Underwritten by Canadian Premier Life Insurance Company and Canadian Premier General Insurance Company.
    Payday Loans are high-cost loans. Loan amounts are subject to net pay and other qualification requirements. Promotional rates not available in Alberta, Manitoba, or New Brunswick.
    British Columbia Residents: The maximum charges permitted in British Columbia for a Payday Loan is 15% of the principal. We charge $15 per $100 borrowed. On a $300 loan for 14 days, the total cost of borrowing is $45, with a total payback amount of $345 and an APR of 391.07%. BC License #50066.
    Manitoba Residents: The maximum allowable charge for a payday loan is 17% of the principal amount of the loan. We charge $17 per each $100 loaned. Sample loan on a $300 loan for 12 days, the cost of borrowing is $51, the total that must be repaid is $351, and the APR is 517.08%. To learn more about your rights as a payday loan borrower, contact the Consumer Protection Office at 1-204-945-3800, 1-800-782-0067 or visit https://www.gov.mb.ca/cp/cpo/.
    Newfoundland Residents: The maximum allowable cost of borrowing under payday loan agreements in Newfoundland and Labrador is $14 per $100 borrowed. We charge $14 per each $100 borrowed. On a $300 loan for 14 days, the total cost of borrowing is $42, with a total payback amount of $342 and an APR of 365.00%. License #21-23-CA291-1.
    Nova Scotia Residents: The cost of borrowing is $15.00 per $100 on a $300 loan for 14 days (391.07% APR).
    Ontario Residents: The maximum allowable cost of borrowing per $100 borrowed in Ontario is $15. We charge $15 per $100 borrowed. On a $500 loan for 14 days, the cost of borrowing is $75, with a total repayment amount of $575 and an APR of 391.07%.
    Saskatchewan Residents: The maximum allowable cost of borrowing under payday loan agreements in Saskatchewan is $17 per $100 borrowed. We charge $17 per each $100 borrowed. On a $300 loan for 14 days, the total cost of borrowing is $51, with a total payback amount of $351 and an APR of 443.21%.
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