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General Questions

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General Questions

General Questions

You will need to provide the following information:

  • Open Chequing Account
  • Source of Income
  • ID Showing You’re 18 or Older
  • Working Phone Number

If you don’t have a paystub or bank documents, we are happy to work with you to verify your income and bank account at a Cash Money store. For Auto Equity Loans, click here.

Yes, we accept government assisted income including Employment Insurance, Child Tax Benefits, Social Assistance and Canada Pension Plan. We are unable to accept Social Assistance as a form of income for Manitoba residents.

The quickest and most convenient way to manage your loan, take out a new loan, get a cash advance or make a payment is with Interac e-Transfer® through your online account or the mobile app. Alternatively, if you have your loan number handy you can make a payment without signing into your account through quick pay.

If you choose to pay off your loan in cash at a Cash Money store or online with Interac e-Transfer®, you can immediately take out another loan. If you choose to repay your loan by having the funds automatically transferred from your bank account, we will need documentation showing that the payment cleared if you want another loan right away.

Health Cards are accepted as valid ID. However, Health Cards issued in Ontario, Manitoba, Nova Scotia and Prince Edward Island are not accepted.

To save time, you can set up AutoPay with ease. When you set up AutoPay, you won't have to worry about late or missed payments. And you can still change your due date or make an extra payment, if you'd like. Or you can make manual payments online, in-store or over the phone.

Yes, you can! Interac e-Transfer® may be a familiar name to you. We use it to deposit loan money safely and quickly into your bank account. Now, you can make payments with the same speed and security. And it’s easy to set up!

What can Interac e-Transfer® do for you?

  • Highly secure to keep your information safe.
  • A convenient and time-saving way to make payments.
  • Nearly immediate processing, often made in a few minutes.

Still have questions?

Contact one of our loan specialists at 1-877-526-6639

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    • Loan availability and loan amounts vary by location. Cash-based services such as money orders, money transfers, the ability to pick up cash or make a payment with cash at the branch vary by location. Visit the store finder page at www.cashmoney.ca/find-a-store for each branch’s list of services.
    Lending decisions and funding times are subject to system limitations.
    §Applying to view the value you are pre-approved for will only result in a soft credit check which will not affect your credit score. However, if you decide to accept a Line of Credit or an Auto Equity Loan, then a hard inquiry will occur which may have an impact.
    15-minute funding available only when using Interac e-Transfer® (up to $10,000). Payments and funding via Interac e-Transfer are subject to bank processing times, bank participation, and system limitations, including daily send limits. Interac e-Transfer is a registered trade-mark, and the Interac logo is a trade-mark of Interac Corp. Used under licence.
    Lines of Credit: Loan maximum of $10,000, based on a completed application, net pay, and other qualification requirements, as well as customer verification, including a credit check. Payments are due on scheduled income deposits. Cash Money offers personal loans and is not a credit repair service. APR/Annual Interest Rate 46.93%. BC Licence #83707.
    Auto Equity Loan: Loan maximum of $10,000. APR 34.99% - 46.93%, based on a completed application, net pay, and other qualification requirements, as well as customer verification, including a credit check. Security search and lien fee is $50. Payments are due on scheduled income deposits. Cash Money offers personal loans and is not a credit repair service.
    †Cash Money reports Auto Equity Loan payment history to Equifax® Canada credit bureau so it can help build your credit if used responsibly. Building credit is accomplished by paying all your bills on time every month. Late payments, missed payments, or other defaults on your account may be reflected in your credit report and may impact your ability to build credit.
    ‡Loan Protection: Must be 18 years of age or older and under 70 years of age to be eligible. The optional Loan Protection Plan is a Credit Group Insurance Plan Underwritten by Canadian Premier Life Insurance Company and Canadian Premier General Insurance Company.
    Payday Loans are high-cost loans. Loan amounts are subject to net pay and other qualification requirements. Promotional rates not available in Alberta, Manitoba, or New Brunswick.
    British Columbia Residents: The maximum charges permitted in British Columbia for a Payday Loan is 15% of the principal. We charge $15 per $100 borrowed. On a $300 loan for 14 days, the total cost of borrowing is $45, with a total payback amount of $345 and an APR of 391.07%. BC License #50066.
    Manitoba Residents: The maximum allowable charge for a payday loan is 17% of the principal amount of the loan. We charge $17 per each $100 loaned. Sample loan on a $300 loan for 12 days, the cost of borrowing is $51, the total that must be repaid is $351, and the APR is 517.08%. To learn more about your rights as a payday loan borrower, contact the Consumer Protection Office at 1-204-945-3800, 1-800-782-0067 or visit https://www.gov.mb.ca/cp/cpo/.
    Newfoundland Residents: The maximum allowable cost of borrowing under payday loan agreements in Newfoundland and Labrador is $14 per $100 borrowed. We charge $14 per each $100 borrowed. On a $300 loan for 14 days, the total cost of borrowing is $42, with a total payback amount of $342 and an APR of 365.00%. License #21-23-CA291-1.
    Nova Scotia Residents: The cost of borrowing is $15.00 per $100 on a $300 loan for 14 days (391.07% APR).
    Ontario Residents: The maximum allowable cost of borrowing per $100 borrowed in Ontario is $15. We charge $15 per $100 borrowed. On a $500 loan for 14 days, the cost of borrowing is $75, with a total repayment amount of $575 and an APR of 391.07%.
    Saskatchewan Residents: The maximum allowable cost of borrowing under payday loan agreements in Saskatchewan is $17 per $100 borrowed. We charge $17 per each $100 borrowed. On a $300 loan for 14 days, the total cost of borrowing is $51, with a total payback amount of $351 and an APR of 443.21%.
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